Returns & Complaints

Within 14 days from the day of the package receipt, you are entitled to return the product without giving any reasons. The goods you would like to return may not show any traces of use and have to be undamaged and in original packaging (with labels). 

Stay green -  you can return the order in the original box which is reusable.

Download the return form (here), print it and attach to the package.

 

Send the package to the following address:

rymki Anna Rymarz

Majdan Stary 113

23-414 Majdan Stary 

 

Money refund shall be made within 14 days from the day of receipt of the return package. Costs of the return shall be borne by the Client.



***

In order to file a complaint, you have to send an e-mail to: sklep@rymki.com. The e-mail should contain the order number, description of the defect and pictures of the defective product. 

All the complaints shall be examined within 14 days from the day of receipt of the package. Decision shall be sent to the e-mail address indicated in the e-mail. 

 

Do you need more info? Contact us here: sklep@rymki.com 

 

Send the package to the following address:

rymki Anna Rymarz

Majdan Stary 113

23-414 Majdan Stary 

 

Costs of the return shall be borne by the seller.



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