Within 14 days from the day of the package receipt, you are entitled to return the product without giving any reasons. The goods you would like to return may not show any traces of use and have to be undamaged and in original packaging (with labels).
Stay green - you can return the order in the original box which is reusable.
Download the return form (here), print it and attach to the package.
Send the package to the following address:
rymki Anna Rymarz
Majdan Stary 113
23-414 Majdan Stary
Money refund shall be made within 14 days from the day of receipt of the return package. Costs of the return shall be borne by the Client.
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In order to file a complaint, you have to send an e-mail to: sklep@rymki.com. The e-mail should contain the order number, description of the defect and pictures of the defective product.
All the complaints shall be examined within 14 days from the day of receipt of the package. Decision shall be sent to the e-mail address indicated in the e-mail.
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We use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process personal data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions. Click below to consent to the above or make granular choices, including exercising your right to object to companies processing personal data based on legitimate interest instead of consent.
Returns & Complaints